DELIVERY POLICY

Standard delivery

We endeavour to deliver most items within 3 to 5 working days. Larger items 7 days. 

However, some items may require up to 28 days to deliver. 

 

You also need to know:

All deliveries are subject to availability

Working days exclude bank or public holidays

On rare occasions, we may need to delivery items outside the published timed windows.

We cannot guarantee delivery within our usual timescales to a small number of remote rural areas; see the section on restricted delivery & postcode exceptions for more details

Please note that we reserve the right not to deliver an order if we believe the address is not secure, for example to a communal postal address or P.O box.

If this affects an order you place, we'll notify you as soon as possible.

We’re sorry, but we don't deliver to BFPO (British Forces Post Offices) addresses

Places where delivery might take longer

There are a small number of postcodes, usually in remote rural areas, where we cannot guarantee delivery within our usual timescale.

If you've selected delivery and your order is going to a postcode listed below, please allow extra time for the item to arrive as shown. The table indicates the total timescale for delivery from the date you place the order, providing you do so by 3pm on a working day.

Standard delivery will not usually be affected and remains 3-5 working days.

Please note: working days exclude Saturdays, Sundays and public holidays.

 

Postcode
AB42
HS1 - HS2
HS3 - HS9
IV21 - IV24
IV26 - IV28
IV40
IV41 - IV49
IV51
IV52 - IV54
IV55 - IV56
KA27 - KA28
KW11 - KW13
KW15 - KW16
KW17
KW5
PA20
PA24 - 27
PA33
PA34 - 27
PA36
PA40
PA41 - PA49
PA60 - PA78
PH30 - PH32
PH34 - PH41
PH42 - PH44
TR21 - TR22
TR23
TR24 - TR25
ZE1 - ZE3